1. What Are Cookies?
Cookies are small text files that are stored on your device (computer, tablet, or mobile phone) when you visit a website. These files allow the website to recognize your device and remember certain information about your preferences or actions.
Cookies serve various purposes, such as helping you navigate between pages efficiently, remembering your preferences, and generally improving your browsing experience. They can also help website owners understand how visitors interact with their site, enabling improvements to the user experience.
Most web browsers automatically accept cookies, but you can configure your browser settings to decline cookies or notify you when cookies are being sent. However, disabling cookies may limit certain features and functionality of our website.
2. Types of Cookies We Use
2.1 Essential Cookies
Essential cookies are necessary for the website to function properly. These cookies enable core functionality such as:
- Secure login and authentication
- Form submission and data processing
- Shopping cart and checkout functionality
- Navigating between pages
- Remembering items in your cart
- Security features and fraud prevention
These cookies cannot be switched off in our systems. Disabling essential cookies may result in the website not functioning correctly.
2.2 Analytics Cookies
Analytics cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This includes:
- Pages visited and time spent on each page
- How you arrived at our website
- What you click on while using our site
- Geographic location (country/region)
- Device and browser type
- Website performance metrics
This information helps us improve our website's performance and user experience. Analytics cookies do not personally identify you.
2.3 Marketing Cookies
Marketing cookies are used to deliver relevant advertisements and track the effectiveness of our marketing campaigns. These cookies:
- Remember your preferences and interests
- Show you relevant flooring products and services
- Measure the effectiveness of advertising campaigns
- Limit the number of times you see an advertisement
- Help understand your engagement with our communications
These cookies may be set through our site by advertising partners to build a profile of your interests and show you relevant ads on other sites.
3. Third-Party Cookies
We use services from trusted third-party providers who may set cookies on your device. These include:
3.1 Formsubmit.co
We use Formsubmit.co to process contact form submissions. Their cookies may include:
- Session management cookies
- Spam prevention cookies
- Form submission tracking
3.2 Google Services
We use various Google services that may set cookies, including:
- Google Analytics - for website usage analysis
- Google Tag Manager - for managing tracking codes
- Google Ads - for measuring advertising effectiveness
For more information about Google's privacy practices, visit: Google Privacy Policy
4. Cookie Table
The following table provides detailed information about the cookies we use:
| Cookie Name | Type | Purpose | Duration |
|---|---|---|---|
| session_id | Maintains user session state | Session | |
| csrf_token | Security token for form submissions | Session | |
| cookie_consent | Stores cookie preferences | 1 Year | |
| _ga | Google Analytics - distinguishes users | 2 Years | |
| _ga_* | Google Analytics - maintains session state | 2 Years | |
| _gid | Google Analytics - distinguishes users | 24 Hours | |
| _gat | Google Analytics - throttles request rate | 1 Minute | |
| _gcl_au | Google Ads - conversion tracking | 90 Days | |
| ads_prefs | Stores advertisement preferences | 1 Year | |
| formsubmit_session | Formsubmit.co - form processing | Session | |
| formsubmit_token | Formsubmit.co - spam prevention | Session |
5. How to Manage Cookies
You can control and manage cookies in several ways. Please note that removing or blocking cookies may impact your user experience and some features may no longer function properly.
5.1 Browser Settings
Most browsers allow you to manage your cookie preferences. You can set your browser to refuse cookies or delete certain cookies. Here's how to manage cookies in popular browsers:
- Chrome: Settings → Privacy and security → Cookies and other site data
- Firefox: Settings → Privacy & Security → Cookies and Site Data
- Safari: Preferences → Privacy → Cookies and website data
- Edge: Settings → Cookies and site permissions → Cookies and site data
5.2 Third-Party Opt-Out
You can opt out of specific third-party cookies:
- Google Analytics: Google Analytics Opt-out Browser Add-on
- Google Ads: Google Ads Settings
5.3 Mobile Device Settings
Mobile devices may track your location or preferences differently. Check your device settings for privacy controls related to tracking and cookies.
6. Cookie Consent Options
When you first visit our website, you will see a cookie consent banner. You have the following options:
- Accept All: Accepts all cookies including essential, analytics, and marketing cookies
- Reject All: Only essential cookies will be set; analytics and marketing cookies will be disabled
- Manage Preferences: Opens a detailed settings panel where you can individually enable or disable cookie categories
You can change your cookie preferences at any time by clicking the "Cookie Settings" link in our footer or by clearing your browser's cookies and revisiting our site.
7. Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our business practices. Any changes will be posted on this page with an updated revision date.
We encourage you to review this policy periodically to stay informed about how we use cookies and your options for managing them.
8. Contact Us
If you have any questions about our Cookie Policy or how we use cookies, please contact us: